Managing guests is a broad topic that covers provisioning process ongoing governance and some specific features like the relatively new Shared Channels capability. Since Teams was launched managing guests h topic. How has this discussion evolved? AB: When it comes to guests guest access has definitely evolved especially as we talk about the components of Shared Channels. But where did guest access start and how did people start to change back and forth.
Obviously there were a lot of pain points for end users. That’s ultimately what drives the evolution: how do we reduce the friction for people so they can exchange information more easily especially from a cross-organizational Latest Mailing Database standpoint? CB: One thing that I have been very impressed by is how Microsoft takes feedback about products and quickly incorporates that into updates. There’s a number of shifts that happened after Satya Nadella took over like making.
Major push internally towards data-driven product management. I think feedback from the field directly informed those shared channel decisions. AB: Oh absolutely. If you think back to the early days tenant switching from a primary tenant to a guest tenant took forever and there was a lot of friction there. So we went back looked at the feedback and improved on what we saw. Improvements to tenant switching came to the mobile client came.